Product Specialist
Acre is rebuilding the UK’s £1.4 trillion mortgage market from the ground up, with a completely new, end-to-end management system for mortgages.
Our platform cuts out the unnecessary admin, pain and friction from buying a home.
We're covering the entire journey, from figuring out what you can borrow, to getting your keys. We're guided both by the voice of real home buyers and by our close relationships with brokers, lenders and insurers. We won’t stop until the process of buying, mortgaging, conveyancing, and insuring your home is affordable and completely seamless.
Join our product team to help change the way people buy homes!
The Role
As our Product Specialist you’ll be driving the development and optimisation of our homebuyer-facing portal, including our home insurance, conveyancing and surveying propositions.
You’ll work to analyse user actions and increase conversion rates across the propositions by data analysis, A/B testing and content optimisation as well as identifying and building new cross-sales opportunities to drive value for our brokers and the company.
You’ll be collaborating with a variety of stakeholders across product, development, design, customer success, sales, and senior management, to understand our users, balance priorities, and ship the right products and features to the market.
Responsibilities:
- Run a tight product development process which you continually evolve introspectively, based on hard data
- Work with stakeholders (including sales, customer success, and management) to identify the desired consumer experiences we should invest in, based on broader business requirements
- Develop and maintain product roadmaps based on consumer needs, business requirements, and your available resources, so that we deliver the maximum value to home buyers and the business
- Work with our UX team to test ideas and designs with customers, validating before building– and then to optimise them in the field.
- Plan deliveries, and prioritise work for your team using the software development process, including agile artifacts, ceremonies, and stand-ups
- Work with the quality, delivery and customer success teams to organise and plan testing and acceptance of your deliverables, including analysis and management of support issues.
- Ensure we collect the right data about our users’ behaviour to identify problems before they’re reported, and to be able to effectively track and optimise sales.
About you:
- You’ve got at least one years’ real-world experience in a (preferably consumer facing) software business in a product or analysis role, or five or more years in one where you’ve been exposed to the product process and have thought “I can do that better”.
- You’re relentlessly driven to improve our users’ experience and deliver the outcomes that we and our brokers need.
- You quickly pick up domain knowledge, becoming a go-to expert on both our product, the wider market and our customers’ needs.
- You’re an all-rounder rather than a specialist and enjoy a variety of work – from detailed problem solving and commercial analysis through to interviewing customers and collaborating with colleagues.
- You are comfortable with ambiguity and demonstrate flexibility and positive action when faced with multiple objectives in a fast-paced environment.
- You understand how to leverage complex, imperfect data.
- You are eager to learn, naturally curious, and you continually grow your own abilities while drawing on and learning from the strengths of others.
Qualities that will help you succeed:
- Demonstrated product experience and attention to detail
- Be a people person, eager to build relationships and collaborate with stakeholders and peers
- Excellent communication skills, both written and verbal
- Experience with Agile frameworks and key supporting tools
- Solid enough mathematical skills to be able to work out what is data and what is noise – and show how you’ve improved things
- Know how to work with, and challenge, stakeholders to gather complex requirements and ruthlessly prioritise
- You have previously worked in a startup or an early-stage, fast-growing team or company.
- Knowledge of JIRA, Matomo and Mixpanel or similar software
What we offer:
- Competitive salary and equity in a fast-growing startup.
- Chance to make an impact within a fully funded, early-stage Fintech start-up in a unique position to make a difference to the mortgage market.
- Private healthcare, a cash plan, pension contribution.
- Cycle to work scheme.
- Vibrant office in Shoreditch with monthly social events.
- See our careers page for more of what we offer.
We’re looking for people that will get stuck in and make a difference. We have a great collaborative, entrepreneurial team that are passionate about what they do. If you want to join a team that is changing people’s lives for the better, then we’d love to hear from you.
Apply for this role
Apply nowOur hiring process
If you’re ambitious and want to make a difference to the mortgage market, join us. We’re a fully funded, early-stage Fintech start-up in a unique position to make an impact.
Step 1
Get in touch
Whether you’re in dev or design, marketing or management, if you see a job that makes you go “I’m perfect for that role”, we’d love to hear from you. Fire over your application and our team will get in touch if you’re a good fit.(We usually get back in a few days. Nobody likes an agonising wait.)
Step 2
Let’s chat
If we like what we see, we’ll set up a quick, very informal chat to talk about your work experience, skills, and really just get to know you a bit better. Feel free to come armed with loads of questions!
Step 3
Put your skills on show
After that, we'll usually ask you to complete a short task. Don’t sweat this part, we just want to see how you approach projects and solve problems.
Step 4
Meet your future colleagues
Once you’ve smashed your task, we'll set up one last interview with your future colleagues and senior leadership. There we’ll chat through your task or technical exercise and talk in a bit more detail about the role you’re applying for.
Step 5
Pop that cork!
Boom! Sign those dotted lines, give everybody the highest of fives and update your LinkedIn profile because it’s time to start helping us rewrite the rules of the mortgage industry. We can’t wait for you to join us.
Acre simplifies home-buying
Brokers are an important part of getting the best deal on your mortgage and insurance, and they help you navigate the process of buying a home. However, they’re often limited by tools that are outdated. These tools don't use existing customer data, so you have to constantly provide the same information over and over again.
We make the process easier by:
Putting users first
We’ve designed our platform around the users it serves. By putting home buyers and brokers at the heart of its design, Acre is building the best home buying experience in the market.
Automating compliance
There’s an unchangeable ledger of all actions so things are never out of sync. The requirements, documents, and rules change to match the product being sold, so there’s never any wasted energy.
Improving cross-sales
Protection, home insurance, and conveyancing, are all included in the journey. And if a client decides later on they want to buy one of these through their broker, they won’t need to start the advice process over again in a new tool.
What’s it like to work at Acre?
Want to know what the day-to-day is like? Hear it straight from the team.
Our perks
At Acre Platforms, we are committed to creating an enjoyable and fulfilling work environment for all of our team members. That's why we offer a variety of company perks to help make your time at Acre as enjoyable as possible. Some of the perks you can expect when joining our team include:
Share options
At Acre, We believe in sharing the success of the company with our team members. That's why we offer employee share options through an EMI Option Scheme so everyone has a direct stake.
Remote work options
Flexible working hours and remote work options for employees to balance work and personal life.
Pension
Automatic enrolment to our Aviva pension scheme and we’ll match up to 4% contributions, but of course you can pay as much in as you’d like.
Learn on the job
Get access to Pluralsight as soon as you join, plus regular lunch & learns on everything from tech to design to business. And, if you want, you can join us at events and meetups too.
Health insurance
Relax knowing you have access to Bupa private medical insurance and a medical cash plan for added security.
Home office budget
We offer a generous home office budget to help our employees create a comfortable and productive work environment.
Regular socials
All work and no play isn't the way here. Our monthly socials could be anything from darts to shows to poker. You’ll also find we love a lunch and pub outing too!
Cycle to work scheme
Save the planet, get some exercise and avoid the dreaded rush hour tube by spreading the cost of a new bike with our cycle to work scheme.
Other Positions
Can’t see the right role? Get in touch to see where your skills fit best!