Product Designer (UX/UI)
Acre is rebuilding the UK’s £1.4 trillion mortgage market from the ground up, with a completely new, end-to-end management system for mortgages.
Our platform cuts out the unnecessary admin, pain and friction from buying a home. We're covering the entire journey, from figuring out what you can borrow, to getting your keys. We're guided both by the voice of real home buyers and by our close relationships with brokers, lenders and insurers.
After a record-breaking 2023 with a 400% year-on-year increase in mortgage volume, we have continued our momentum by doubling our market share in 2024. As we go into 2025, we are continuing to onboard some huge names in the mortgage industry and are looking to expand our team.
The role:
Our products are based on a simple driving principle… B2B software should still deliver brilliant UX that everyone expects from B2C apps. Our early adopter users love us for the fact that our products are intuitive and simple to grasp, so we're always striving to take that further and deliver best in class experiences.
Our users comprise a range of roles within financial advice firms, so when we design features and experiences, we're solving a diverse set of problems and pain points for various stakeholders who'll interact with our product ecosystem. This includes all parts of a mortgage advice company through to Homebuyers.
What you’ll be doing:
As a product designer at Acre, you'll be following design solutions from end to end. Starting with working with product managers to properly define and understand problems, collaborating with the whole product team to identify opportunities that solve them, using UX best practices to design great experiences for our users and working with developers to ensure the best possible delivery of your creation.
A large part of this involves being close to users so we can design with a rich understanding of their needs in mind. This includes joining product demos and customer training to observe how both experienced and novice users get to grips with the system. Then using the feedback and insight gain to drive improvement in current designs or create new features to continually develop the experience. You should be the voice of the user in all discussions, so you need to be passionate about building empathy and a deeper understanding of them at every opportunity.
In this role you will:
- Help to develop the UX design of our product and push our design system to deliver consistent, delightful experiences.
- Work closely with all parts of the company including product, tech, customer success, sales, management
- Be an advocate for the user, build empathy for them and their needs.
- Be able to balance business needs with the needs of the user and make informed decisions and trade-offs.
- Build, measure, learn - you'll be user testing designs and prototypes with real users and involving them in the design process to guide our design process, to ensure what we build delivers real value.
- Design software that will help advisors guide people through the biggest, most expensive transaction of their lives, and revolutionise a £1 trillion industry (in the UK alone).
Requirements:
- 2+ years experience designing responsive web experiences
- 2+ years experience working in cross-discipline agile teams
- Experience working with B2B SaaS, and high attention to detail
- A portfolio featuring examples of product design work
- Strong UX focus and understanding of user needs and behaviours
- Experience working with, and maintaining, design systems
- The ability to take ownership of the design process and work as a self-directed member of the product team
- Confidence using Figma
- Ability to put together quick prototypes and test with users
- Desirable: Experience with Webflow
What we offer:
- A chance to make an impact within a high growth fintech start-up
- Monthly team social events, from trips to Brighton to Picnics in the park
- One week of free accommodation for those relocating
- 25 days annual leave plus bank holidays
- Opportunity to earn equity through our EMI option scheme
- Company laptop and supporting tech
- Private healthcare and a cash plan
- Pension contribution matched by Acre up to 4%
- Cycle to work scheme
- Breakfast, snacks and drinks provided in our vibrant Shoreditch office
We’re looking for people that will get stuck in and make a difference. We have a great collaborative, entrepreneurial team that are passionate about what they do. If you want to join a team that is tackling a big problem space, then we’d love to hear from you.
We’re eager to receive applications from all backgrounds, including from people of colour, the LGBTQ+ community, people with disabilities, neurodivergent people, parents, carers, and people from lower socio-economic backgrounds. If there’s anything we can do to accommodate your specific situation, please let us know.
Apply for this role
Apply nowOur hiring process
If you’re ambitious and want to make a difference to the mortgage market, join us. We’re a fully funded, early-stage Fintech start-up in a unique position to make an impact.
Step 1
Get in touch
Whether you’re in dev or design, marketing or management, if you see a job that makes you go “I’m perfect for that role”, we’d love to hear from you. Fire over your application and our team will get in touch if you’re a good fit.(We usually get back in a few days. Nobody likes an agonising wait.)
Step 2
Let’s chat
If we like what we see, we’ll set up a quick, very informal chat to talk about your work experience, skills, and really just get to know you a bit better. Feel free to come armed with loads of questions!
Step 3
Put your skills on show
After that, we'll usually ask you to complete a short task. Don’t sweat this part, we just want to see how you approach projects and solve problems.
Step 4
Meet your future colleagues
Once you’ve smashed your task, we'll set up one last interview with your future colleagues and senior leadership. There we’ll chat through your task or technical exercise and talk in a bit more detail about the role you’re applying for.
Step 5
Pop that cork!
Boom! Sign those dotted lines, give everybody the highest of fives and update your LinkedIn profile because it’s time to start helping us rewrite the rules of the mortgage industry. We can’t wait for you to join us.
Acre simplifies home-buying
Brokers are an important part of getting the best deal on your mortgage and insurance, and they help you navigate the process of buying a home. However, they’re often limited by tools that are outdated. These tools don't use existing customer data, so you have to constantly provide the same information over and over again.
We make the process easier by:
Putting users first
We’ve designed our platform around the users it serves. By putting home buyers and brokers at the heart of its design, Acre is building the best home buying experience in the market.
Automating compliance
There’s an unchangeable ledger of all actions so things are never out of sync. The requirements, documents, and rules change to match the product being sold, so there’s never any wasted energy.
Improving cross-sales
Protection, home insurance, and conveyancing, are all included in the journey. And if a client decides later on they want to buy one of these through their broker, they won’t need to start the advice process over again in a new tool.
What’s it like to work at Acre?
Want to know what the day-to-day of Acre jobs is like? Hear it straight from the team.
Our perks
At Acre Platforms, we are committed to creating an enjoyable and fulfilling work environment for all of our team members. That's why we offer a variety of company perks to help make your time at Acre as enjoyable as possible. Some of the perks you can expect when joining our team include:
Share options
At Acre, We believe in sharing the success of the company with our team members. That's why we offer employee share options through an EMI Option Scheme so everyone has a direct stake.
Remote work options
Flexible working hours and remote work options for employees to balance work and personal life.
Pension
Automatic enrolment to our Aviva pension scheme and we’ll match up to 4% contributions, but of course you can pay as much in as you’d like.
Learn on the job
Get access to Pluralsight as soon as you join, plus regular lunch & learns on everything from tech to design to business. And, if you want, you can join us at events and meetups too.
Health insurance
Relax knowing you have access to Bupa private medical insurance and a medical cash plan for added security.
Home office budget
We offer a generous home office budget to help our employees create a comfortable and productive work environment.
Regular socials
All work and no play isn't the way here. Our monthly socials could be anything from darts to shows to poker. You’ll also find we love a lunch and pub outing too!
Cycle to work scheme
Save the planet, get some exercise and avoid the dreaded rush hour tube by spreading the cost of a new bike with our cycle to work scheme.
Other Positions
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