Enterprise Account Manager
Acre is rebuilding the UK’s £1.4 trillion mortgage market from the ground up, with a completely new end-to-end system for mortgage advisors.
The start of 2026 has already been exciting, as Acre is now part of The ClearScore Group. This partnership strengthens our ability to innovate and deliver the best mortgage and protection platform.
As an Enterprise Account Manager at Acre, you will own and grow a portfolio of our most strategic, high-value customers. Youwill be responsible for driving long-term value, retention and expansion across complex enterprise accounts, acting as a trusted commercial partner to senior stakeholders.
You will work closely with Sales, Customer Success, Product and Senior Leadership to ensure enterprise clientsrealise maximum value from Acre, while identifying and executing opportunitiesfor commercial growth.
This is a highly visible role within a fast-growing FinTech, offering the opportunity to directly influence revenue, product direction and customer strategy.
As an Enterprise Account Manager at Acre, you will:
- Own the commercial relationship for a portfolio of enterprise customers, including renewals, upsell and expansion.
- Build and maintain strong relationships with senior stakeholders.
- Develop and execute strategic account plans to drive long term value and revenue growth.
- Lead structured quarterly and annual business reviews, demonstrating ROI, adoption and future opportunity.
- Manage contract renewals and commercial negotiations in collaboration with Sales and Senior Leadership.
- Act as the primary escalation point for complex client issues, coordinating internal teams to resolution.
- Partner with Customer Success to ensure onboarding, adoption and ongoing usage align with enterprise objectives.
- Translate customer feedback into actionable insights for Product and Sales teams.
- Maintain accurate forecasting, account plans, and opportunity tracking within the CRM.
- Develop and maintain expert level understanding of Acre’s platform, capabilities and roadmap.
- Use deep product knowledge to identify expansion opportunities across features, cross-sells and use cases.
- Represent Acre in senior level client meetings, industry events and other forums.
You should apply if you are:
- A proven Enterprise Account Manager or Strategic Account Manager with experience managing large, complex B2B customers.
- Experienced in renewals and expansion revenue, not just relationship management.
- Comfortable operating in multi-stakeholder environments with formal governance and procurement processes.
- Commercially astute, with strong negotiation and contract management skills.
- Confident engaging at executive level, able to influence and challenge constructively.
- Highly structured and disciplined, with a strong approach to account planning and forecasting.
- An excellent communicator, both written and verbal, capable of delivering executive-level presentations.
- Experienced in SaaS, FinTech or adjacent financial services environments.
- Knowledgeable about (or able to quickly master) the UK mortgage and financial services market.
- Able to operate autonomously while collaborating effectively across teams.
What we offer:
- The chance to make an impact within a Fintech in a unique position to make a difference to the mortgage market
- 25 days leave
- Competitive salary and performance-based bonus
- Suite of healthcare benefits and matched pension contribution
- Vibrant office with regular social events
- See our careers page for more of what we offer
We’re looking for people that will get stuck in and make a difference. We havea great collaborative, entrepreneurial team that are passionate about what theydo. If you want to join a team that is tackling a big problem space, then we’dlove to hear from you.
We’re eager to receive applicationsfrom all backgrounds, including from people of colour, the LGBTQ+ community,people with disabilities, neurodivergent people, parents, carers, and peoplefrom lower socio-economic backgrounds. If there’s anything we can do toaccommodate your specific situation, please let us know.
Apply for this role
Apply nowOur hiring process
If you’re ambitious and want to make a difference to the mortgage market, join us. We’re a fully funded, early-stage Fintech start-up in a unique position to make an impact.
Step 1
Get in touch
Whether you’re in dev or design, marketing or management, if you see a job that makes you go “I’m perfect for that role”, we’d love to hear from you. Fire over your application and our team will get in touch if you’re a good fit.(We usually get back in a few days. Nobody likes an agonising wait.)
Step 2
Let’s chat
If we like what we see, we’ll set up a quick, very informal chat to talk about your work experience, skills, and really just get to know you a bit better. Feel free to come armed with loads of questions!
Step 3
Put your skills on show
After that, we'll usually ask you to complete a short task. Don’t sweat this part, we just want to see how you approach projects and solve problems.
Step 4
Meet your future colleagues
Once you’ve smashed your task, we'll set up one last interview with your future colleagues and senior leadership. There we’ll chat through your task or technical exercise and talk in a bit more detail about the role you’re applying for.
Step 5
Pop that cork!
Boom! Sign those dotted lines, give everybody the highest of fives and update your LinkedIn profile because it’s time to start helping us rewrite the rules of the mortgage industry. We can’t wait for you to join us.
Acre simplifies home-buying
Brokers are an important part of getting the best deal on your mortgage and insurance, and they help you navigate the process of buying a home. However, they’re often limited by tools that are outdated. These tools don't use existing customer data, so you have to constantly provide the same information over and over again.
We make the process easier by:
Putting users first
We’ve designed our platform around the users it serves. By putting home buyers and brokers at the heart of its design, Acre is building the best home buying experience in the market.
Automating compliance
There’s an unchangeable ledger of all actions so things are never out of sync. The requirements, documents, and rules change to match the product being sold, so there’s never any wasted energy.
Improving cross-sales
Protection, home insurance, and conveyancing, are all included in the journey. And if a client decides later on they want to buy one of these through their broker, they won’t need to start the advice process over again in a new tool.
What’s it like to work at Acre?
Want to know what the day-to-day of Acre jobs is like? Hear it straight from the team.
Our perks
At Acre Platforms, we are committed to creating an enjoyable and fulfilling work environment for all of our team members. That's why we offer a variety of company perks to help make your time at Acre as enjoyable as possible. Some of the perks you can expect when joining our team include:
Share options
At Acre, We believe in sharing the success of the company with our team members. That's why we offer employee share options through an EMI Option Scheme so everyone has a direct stake.
Remote work options
Flexible working hours and remote work options for employees to balance work and personal life.
Pension
Automatic enrolment to our Aviva pension scheme and we’ll match up to 4% contributions, but of course you can pay as much in as you’d like.
Learn on the job
Get access to Pluralsight as soon as you join, plus regular lunch & learns on everything from tech to design to business. And, if you want, you can join us at events and meetups too.
Health insurance
Relax knowing you have access to Bupa private medical insurance and a medical cash plan for added security.
Home office budget
We offer a generous home office budget to help our employees create a comfortable and productive work environment.
Regular socials
All work and no play isn't the way here. Our monthly socials could be anything from darts to shows to poker. You’ll also find we love a lunch and pub outing too!
Cycle to work scheme
Save the planet, get some exercise and avoid the dreaded rush hour tube by spreading the cost of a new bike with our cycle to work scheme.
Other Positions
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